attended management workshops at the Management Success! headquarters in
Glendale, CA. Topics on communication, sales, getting compliance to
orders, employee management, and financial control were delivered over a
new ideas to implement at the shop. I truly enjoyed learning new
techniques for the shop such as employee bonus plans. What I found really
helpful was how to take control of the phone calls, and that is something I am
going to implement starting TOMORROW! The instructors rock! Thank
you for teaching us all this great material so that we can succeed at our shop.” –O.G.
“In the first two-months on the program, our average repair
order increased from $295 per ticket to $492. And with our
margins correctly set we made way more money! We’ll make use of today’s
new tools to create new bonus plans, set new financial quotas, and plan to
increase our percentages and our pay! Thank you to the instructors. You did a great job!” –R.S.