LOS ANGELES, CA – October 4th, 2013 – Premier auto industry consulting firm Management Success! introduced several new, more efficient tools for shop organization and flow at its Fall Convention—the company’s largest convention ever at nearly 200 people. The convention took place at the Glendale Hilton from September 20th to September 22nd. Attendees included auto shops from all over the country and Canada as well as representatives from DemandForce, the leader in small business emarketing solutions, and 10 Missions Media, which publishes Fender Bender and Ratchet & Wrench.
The theme of the Fall Convention was Cutting-Edge Solutions for Today’s Shop, and the company’s dynamic partnership announcements certainly fit the bill. Management Success’ statistics system now auto populates with statistics from the NAPATracs interface to save shop owners time and to eliminate human error. While this partnership was originally announced at the Spring Convention in Destin, FL, the stats system is now in place and available for all Management Success! clients.
“A business cannot make correct management decisions without accurate and timely data. These new interfaces will provide our clients with this kind of information,” said Robert Spitz, Vice President of Production at Management Success!
Management Success! also announced its new partnership with DemandForce, with more details to emerge at the next convention.
The theme of innovative solutions extended to the two new courses offered at the convention—The Art of Diagnosing Your Shop, taught by Senior Consultant Wency Severi, and Hiring in the New Age, taught by Consultant Ari Cohen. The Art of Diagnosing Your Shop showed clients how to determine the real problem and find real solutions, while Hiring in the New Age explained how to employ online techniques to recruit a new generation of employees.
Though the convention played stage to Management Success’ new developments, it was also a time to recognize the hard work put in by clients who had gone above and beyond.
During the Awards Dinner on Friday, September 20th, Dino Di Giulio of Body Best of Sonoma became the third person ever in Management Success’ 20-year history to receive the Master Elite of Shop Management Award. Coming to the stage to accept his award, Di Giulio gave a rousing speech about his journey, which was met with a standing ovation.
“Twice a year Management Success! awards shops that have done the necessary training and have demonstrated competence at the various levels of shop management. They have passed through a rigorous battery of performance benchmarks and shop inspections,” Spitz affirmed. “The Master Elite of Shop Management is the highest honor an owner of an auto repair facility can achieve. We are all very proud of Dino,” Spitz added.
Other highlights of the night included the Master of Shop Management Award, given to Brian Small of Doc’s Auto Clinic; Competent Shop Owner was awarded to Joe & Lori Fenski of Fenski Automotive Center; the Effective Shop Management Award, given to Amanda Pederson of B & D Industrial Service and Curtis & Tracy D’Addario of D’Addario’s Auto Service Inc.; and the new Sustaining the Masters of Shop Management Award, given to David Saline & Lynnetta Rogers of 2nd-to-None Service and PJ & Jackie Robert of Roberts Automotive.
Saturday night took a turn for the jubilant, with a roaring ‘20s-themed dinner. Clients went undercover as zoot suit-clad mobsters and flashy flappers, competing for fun costume prizes, playing table games, and dancing into the night to ‘20s and ‘80s tunes.
The sparkle and glamour of the event alluded to the ritzy location of the next convention—Las Vegas. The Spring 2014 convention will be called Stable, Profitable, and Loving It! and will take place over the course of five days. Clients can expect a convention filled with hard work and a brand of fun only Las Vegas can offer.
Please contact Management Success’ Marketing Department at Morgan.Scott@managementsuccess.com or (818) 500-9631 for more information regarding Management Success! conventions and training programs.