As you know running a small business entails a great deal of responsibility. Not only do you have to manage finances, but you also have to manage people and make sure they’re well taken care of. Truth is, the labor market is heating up and more small business owners are having trouble finding skilled workers. As a shop owner you might be fearful of training your employees because you think they’ll leave your shop and take their new acquired skills elsewhere. Or maybe the idea of training sounds good to you, but you’ve just been too busy to make it a priority?
In any case, these two scenarios are dangerous for both your team and business.
Here are three benefits to training your employees in the shop:
You’ll gain clarity
What do you wish to accomplish from training? What’s happening within the industry today that raises your concern? When you answer these questions, you’ll have a better understanding of how to approach and develop your training strategy. After the process, you’ll know which direction your shop is headed, who the strongest members of your team are and the value of keeping them.
Remember, to attain a competitive advantage and take your shop to the next level, you must invest in the people who help keep it going.
There’s no ‘I’ in team. Sounds cliché, but this is an important point to consider. You can use training as a bonding experience that will get everyone moving in the right direction, and most importantly, on the same page. Whether it’s you, the techs, mechanics or service advisors – everyone should hold each other accountable and learn how to be supportive. The best way to do this is through interactive activities.
See which training exercises our client, Troy McComsey of Robert’s Automotive utilizes with his staff and how it benefits his business.
When you show genuine concern or interest in your employees’ professional growth, they will return their gratitude through their work. Take the time to learn about your staff, what inspires them and how you can help in getting them to where they need to be. A positive and encouraging environment is what will motivate your employees to remain loyal to the business.
When you consider training as a process and take your time with it, you will recognize the benefits it offers. At Management Success, we are committed to providing shop owners and their staff from across the US and Canada with effective management training. Click here to take our employee quiz and see where the black hole is in your employee management.